Refund Policy

1. Introduction

This Refund Policy outlines the terms and conditions for refunds of Virtual Smart Home (VSH) Pro subscriptions.

2. Refund Eligibility

We offer refunds under the following conditions:

  • If you are unable to use the service due to technical issues that we cannot resolve
  • If you accidentally purchased multiple subscriptions
  • If you purchased the subscription but have not used it yet

3. Refund Process

To request a refund:

  1. Contact us through the support channels listed on our website
  2. Provide your subscription details and reason for the refund request
  3. We will review your request within 5 business days

4. Refund Timeline

If your refund is approved, it will be processed within 10 business days. The refund will be issued to the original payment method used for the purchase.

5. Exceptions

We reserve the right to deny refund requests that:

  • Fall outside the eligibility criteria
  • Are made after the subscription has been actively used
  • Are made for reasons not covered by this policy

6. Contact Us

If you have any questions about our Refund Policy, please contact us at [E-Mail-Address].

Last updated: May 10, 2025